LA Nation Delivery Policy

 

LOCATION SERVICE DELIVERY TIME COST FREE ABOVE

UK

Standard

Express

3 - 5 Working Days

Next Working Day

£3.95

£5.95

£50

£100

USA

Standard

3 - 5 Working Days

$7

$100

BELGIUM, FRANCE,
GERMANY, NETHERLANDS,
IRELAND

Standard

3 - 5 Working Days

€5

€70

REST OF EUROPE

Standard

3 - 5 Working Days

€10

€75

AUSTRALIA

Standard

7 - 13 Working Days

AUD $20

AUD $150

Dispatch Times

We do our best to ensure the timely delivery of all orders, please bear in mind that we provide an estimated delivery date. On a rare occasion, your order can arrive outside of the estimated timeframe. Please note, working days do not include weekends or bank holidays.

Orders placed on Friday, Saturday, and Sunday will be shipped on Monday. The deadline for Next Day Deliveries is 1pm Monday to Thursday. Next Day Orders placed on Friday may be delivered the following Monday.

We aim to meet these delivery times but during busy periods (including Sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.

Changing or Cancelling an Order

If you need to change or cancel your order please contact our team straight away by email at customerservice@lanation.com.

We unfortunately cannot make any changes or cancel your order after it has left our premises. We pack and ship orders daily so cannot guarantee your requests can be made.

Customs Charges (EU)

Some countries charge a duty or tax on packages imported from the UK over a certain value. If your LA Nation order exceeds the maximum amount, you may be asked to pay a duty fee to receive your order. Please check your country's tax specifications prior to placing your order, as LA Nation cannot be held responsible for any tax payments.  

Pre-Order Items

Pre-order items will be processed like a normal order but shipped at a later date. Date will be specified on the product page and you will receive a confirmation email once your order has been shipped.

For orders that contain an in-stock item/s your order will be shipped separately so you receive your in-stock item/s straight away. No additional postage charged will be incurred in these circumstances.

Do you have a question or need help?

If you have any other questions about deliveries, just give us a call on 03338802618, email customerservice@lanation.com or alternatively, drop our customer service team a message via Live Chat.

Please keep in mind that our Customer Services team may be extremely busy, but they will respond to your queries as soon as they can. We appreciate you bearing with us.